Payment policy

Accepted payment methods

We accept the following payment methods at checkout:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

Currency and pricing

All prices are listed and charged in US dollars (USD). Applicable sales tax is calculated at checkout based on your shipping address. Shipping is free on all orders; see our Shipping policy for details.

When you are charged

Your payment is charged when you place your order. If an item becomes unavailable after you order, we will contact you and refund the unavailable item in full to your original payment method.

Secure checkout

Our checkout is hosted by Shopify and protected with SSL encryption, so your personal and payment information is encrypted while it travels between your browser and our servers. You can confirm this by the padlock icon and “https” in your browser’s address bar.

Payments are processed by PCI DSS-compliant payment providers. We never see or store your full card number; we only see your name, billing and shipping details, order details, and the last four digits of your card.

Payment issues

If your payment is declined, please check your card details and billing address, or contact your bank. For any other payment question, email us at support@eastpalmboutique.com

We do not sell or rent your personal information. Learn how we handle your data in our Privacy policy.

Contact Information

Store name: East Palm Boutique
Company name: Philicom
Business address: Tabakvest 87 bus 4769, 2000 Antwerpen, Belgium
VAT number: BE1018239286
Email: support@eastpalmboutique.com
Phone: +1 (307) 316-8265
Contact form: Contact page